Martes, Pebrero 12, 2013

My First Week experience at SLMC


In my first week of my OJT at St. Luke's Medical Center I had a mixed emotion at first. 
I'm excited, nervous, and I even don't know what to do. I was assigned at Management, Education and Training Section in Training, Development and Education Department where training's and programs are being organized for the managers, doctors and even the whole staffs of SLMC.
In my first day I and Nica were oriented by Mr. Paolo Mallari one of our boss in MET Section.He taught us every detail about SLMC and especially the divisions and those people in their organization chart. He also taught us the "Telephone Script" like "Thank you for calling (the department) this is (your name) how may I help you? My first task was to have a Phone Brigade to the managers, section manager and associate director of each division for the Program that they would've attend. I learned to adjust myself for the first week of being a trainee of SLMC and it's not that hard. :)

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